PRIVACY & SECURITY POLICY

XPA (All Occasions Personal Accident Insurance) Card Security Policy

Our mission is to help you, our customers, live your lives with more peace of mind by protecting your family, your property and your assets against risks. Doing so involves the collection of data so that we understand the nature of these risks that we cover for you, and that we may provide you with the right products and services to meet your needs.

Today's world is one in which the amount of available data is growing exponentially. Ultimately, this allows us to enhance your experience through tailor-made protection, more relevant information and simplified, efficient procedures.

We believe that protecting your personal information is essential when seizing these opportunities. This is why we considered it important to share with you the principles that will guide us with regard to the treatment of personal data.

SECURITY

We know that respecting the confidentiality of personal data is critical to preserving your trust and therefore have developed security procedures designed to protect your personal data from unauthorized use or disclosure.

CONTENT AND USE OF INFORMATION

All information provided to this site shall be deemed and remain the property of AXA Philippines and shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in the provided information, subject to the provisions on privacy detailed herein. Except as specifically required by Philippine law, AXA shall not be subject to any obligations of confidentiality regarding the provided information.

By posting any content, you are granting permission to AXA and others to access and use it in connection with any service, the site and otherwise in connection with our business. In connection with your posted contents, you agree that you will not: (1) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material; (2) publish falsehoods or misrepresentations that could damage AXA or any third party; (3) submit URLs or contents that are unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; (4) offer or provide services whose subject matter is pornographic.

Likewise, reference to political activities, political party meetings, demonstrations, fliers or petitions, as well as the propagation of political symbols is prohibited. Furthermore, posted contents which insult, belittle, or in other negative ways affect other users are also prohibited. If you violate any of these restrictions, AXA is authorized to deny or delete your posted content and/or cancel your right to use the site and/or services, without prior notice. AXA may do so in its sole discretion without any obligation to investigate. You will be liable to AXA for all direct and indirect damages for any violation of the above mentioned restrictions. You agree to indemnify AXA from all claims by third party resulting from your violation of the above restrictions.

PERSONAL DATA

AXA is committed to the protection of the personal information of our customers. As you use our services and share information with us, we want to be clear on how we are using your information and the ways in which we protect your privacy. However, AXA shall not be subject to any obligations of confidentiality regarding submitted information except as specifically agreed to by AXA directly to the customer or as required by Philippine law. Please do take time to get to know our privacy policy and if you have questions, contact us at customer.service@axa.com.ph

INFORMATION WE SHARE

Except as provided herein, we do not share personal information with entities and/or individuals outside of AXA but, subject to the provisions of applicable Philippine laws, personal information may be:

  1. Made available to any of AXA Philippines’ affiliated companies and/or any individual and/or entities associated with AXA Philippines, and in this regard, you also consent to the transfer of your data outside of the Philippines;
  2. Supplied with your consent to persons you have authorized in writing;
  3. Disclosed to any government or appropriate regulatory authorities; and/or
  4. Shared with entities and/or individuals outside of AXA Philippines or any of its affiliates or subcontractors if we have good-faith belief that processing and/or disclosure of the information is necessary to comply with laws or regulations or for purposes of AXA Philippines’ legitimate interest or when needed for the delivery of services.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

The user has a right of reasonable access, modification, correction and removal of data collected on this site, under the conditions stipulated by the Philippine data privacy laws and regulations unless we have to keep that information for legitimate business or legal purposes.

For any questions, queries or complaints, please contact the DPO:

AXA Philippines, GT Tower International, 6813 Ayala Avenue, Makati, Philippines
+632 8 581-5292
customer.service@axa.com.ph