For customer inquiries, support, and complaints:
(+632) 8 5815-292
(+63) 917 1709292 (Globe)
(+63) 998 5889292 (Smart)
customer.service@axa.com.ph

Operating Hours: 8:00 AM - 7:00 PM, Monday – Friday (except holidays) and 8:00 AM - 5:00 PM, Saturday (except holidays)
Mobile lines are exclusive for calls and not yet available for SMS.
Telco Charges will apply for cross-network calls.

For corporate transactions:
(+632) 8 885-0101
Operating Hours: 9:00 AM - 5:00 PM, Monday – Friday, except holidays