• What is this offer all about?​
    Emma is giving away ₱2,000 worth of Giftaway e-vouchers to five (5) lucky customers who will download and register to Emma by AXA web or mobile app from Sept. 16 to Oct. 15, 2024​.

  • How long is the offer period?​​
    This offer will run from Sept. 16 to Oct. 15, 2024, for all active AXA policyholders who will download and register to Emma by AXA PH.

  • Who are eligible to join?​​​
    Customers who have an existing or newly activated life or general insurance policy without an Emma by AXA PH account yet, during the offer period.

  • How can I qualify? ​​
    Simply download and register to Emma by AXA PH from Sept. 16 to Oct. 15, 2024, using the active email address on your AXA policy application and your mobile number.

    If you need to update your email address and qualify as an existing policyholder, please reach out through the following channels so we can assist you in updating your AXA policy contact records:
    AXA Branches ► View our list of branches
    AXA Live Chat at https://www.axa.com.ph/contact-us
    AXA Customer Service Email at customer.service@axa.com.ph

  • I am an existing customer, and I have downloaded Emma by AXA PH. Am I still qualified?
    The offer is exclusively available for customers who have newly downloaded and registered to Emma by AXA PH during the raffle period. Keep using Emma by AXA PH for your policy-related transactions and stay tuned for upcoming announcements!​ 

  • How do I know if I won? ​ 
    We will send you an SMS or email notification via Giftaway, confirming that you've won. This also includes your e-vouchers. Please ensure that your mobile number and email address in Emma by AXA PH are updated and active since we will send the vouchers to your registered contact information.

    Raffle draw winners will be announced on or before Oct. 31, 2024​.

  • How do I redeem my vouchers?
    Should you be one of the lucky winners, you will receive a confirmation SMS or email from us via Giftaway with details on how to redeem your vouchers. ​

  • Where can I find more details about this and other similar offers?
    You may connect and reach out to us through any of the channels below: 
    AXA Branches ► View our list of branches
    AXA Live Chat at https://www.axa.com.ph/contact-us
    AXA Customer Service Email at customer.service@axa.com.ph
     
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