May 1, 2023
AXA Global leaders visit PH, a key insurance market

AXA’s Global CEO Thomas Buberl and AXA International Markets CEO Hassan El-Shabrawishi were in Manila recently, recognizing the Philippines as a key market globally. “The Philippines has a historically large uninsured and underinsured population,” Buberl pointed out. “We want to address this by providing services and solutions that are more attuned to Filipinos’ always-evolving needs, throughout their unique life journeys – may it be for income protection, health, or savings and investments. This also means offering more inclusive packages that are affordable and yet, do not compromise on giving the protection they need.”Growth in insurance is indicative of economic growth as confirmed by numerous studies. A recently published study in the Asian Financial Review states that a long-term causality runs from insurance penetration and density to per-capita GDP, which suggests that better performance of the insurance industry significantly contributes to economic well-being. However, the Philippines’ insurance penetration is currently at less than 2% despite record per capita insurance spending in 2022.  This is far below the global insurance penetration average of 7.3%.  Being chronically underinsured has had real consequences for Filipinos, despite the passage of the Universal Healthcare Act, and the fact that government healthcare funds absorbed 50.3% of healthcare spending in 2021. Out-of-pocket (OOP) healthcare spending remained a major problem for ordinary Filipinos. In that year alone OOP health spending was 453.23 billion pesos, according to the Philippine Statistics Authority. While underinsured Filipinos are poorly prepared for health crises, the Philippines is also frequently cited as one of the most natural disaster-prone countries in the world. This is an unfortunate distinction the World Bank confirmed again last year. The situation is only going to get worse with global climate change.  Buberl explained, “It is this high-risk, low-insurance spending scenario that makes Filipinos highly vulnerable to financial losses in the face of life’s uncertainties. At AXA, we firmly believe that while life is full of risks – the future shouldn’t be one of them. This is why we are doubling down our efforts to protect customers and empower them to achieve financial stability and turn their dreams into more attainable life goals.”Only insurance provides a financial safety net to make sure that a crisis such as the death or severe illness of a breadwinner and the destruction or even theft of a property does not spiral into financial ruin. “This underscores the role and purpose of AXA in the Philippines – to protect more and more Filipinos. This visit by our global leaders shows AXA’s commitment to the country as a key insurance market,” said AXA Philippines CEO Bernardo Rafael Serrano Lopez.In line with our purpose, acting for human progress by protecting what matters, AXA Philippines is constantly innovating its products to best serve the wider Filipino community. "Each market is not only unique, but dynamic. For this reason, we have to constantly reassess the relevance of our products, both locally and globally, and make the necessary changes. In the last three years for the Philippines alone, we have not only introduced more flexible products, we have also launched a mobile app, Emma by AXA PH, to manage transactions related to AXA policies. The Emma app also serves as a partner for customers in health and financial wellness, offering key features that allow them to conveniently search for accredited hospitals, clinics, and doctors, book teleconsultation services or adjust the amount of their investment funds, among other services. These simple yet innovative solutions are now more accessible with Emma and have radically transformed the way we interact with customers,” concluded El-Shabrawishi.A pioneering and leading insurance company in the world, AXA is present in 50 countries and currently provides protection for 95 million customers worldwide. AXA Philippines provides a comprehensive suite of life and non-life insurance products, as well as professional needs assessment, to ensure that AXA customers and their loved ones are prepared to face any crisis. To know more about AXA Philippines and which plan fits your life goals and needs, visit AXA International Markets CEO Hassan El-Shabrawishi (left) and AXA Global CEO Thomas Buberl (Middle) on-stage with AXA Philippines CEO Bernardo Rafael Serrano Lopez (right), as they address the AXA Philippines team during their employee townhall in Manila.AXA Global CEO Thomas Buberl (left) and AXA International Markets CEO Hassan El-Shabrawishi (right) discuss how best to address the unique needs of the Philippine market, and how to make insurance more inclusive in the country.AXA Philippines management and staff pose with AXA Global CEO Thomas Buberl and AXA International Markets CEO Hassan El-Shabrawishi during the recent Manila visit of the two global leaders.

May 1, 2023
AXA Philippines bolsters culture of volunteerism, puts the spotlight on women-centric cause

AXA Philippines keeps the culture of volunteerism alive by advancing women’s protection and empowerment at the recent AXA Week for Good. The week-long engagement is a global, AXA-wide initiative where all employees come together by offering their time and skills to champion various social impact initiatives. The women-centric initiatives, along with other volunteer activities, support the company’s global sustainability pillars of inclusive protection and climate change & biodiversity.     The insurance provider has a long-standing history of supporting various causes and devoting time and resources to programs that protect women, their families, and their businesses. Through the AXA Group’s international volunteering program “AXA Hearts in Action”, the company has maintained a strong sense of corporate social responsibility across all its entities. The program has been instrumental in uniting the organization as One AXA in working towards a better future and helping vulnerable communities globally. The global insurer has also taken strides in increasing women’s access to insurance products and services through the “Women in Insurance” initiative among other ongoing campaigns and community programs for women.AXA Philippines CEO Bernardo Rafael Serrano Lopez sees a greater purpose in their role as insurance providers.  He said, “Beyond contributing to the business, we are on a mission to empower people to live better lives. Putting the spotlight on women this year lets us fulfill that mission while becoming a trusted partner for women everywhere”.With a desire to better serve women, AXA Philippines championed women-centric volunteer activities. A total of 1,200 hygiene kits were donated, exceeding the initial target of 1,000, to women beneficiaries in Binangonan, Rizal; Paco, Manila; and Cardona, Rizal. Moreover, the beneficiaries received 414 liters of dishwashing soap made by the volunteers. This is in line with AXA’s goal of providing livelihood assistance and empowering more women to become entrepreneurs and start their own businesses. In the Philippines, only 313,608 out of all registered businesses in the country belong to women. This is just nearly 30% of the total 1.08 million registered establishments based on data of the Philippine Statistics Authority (PSA). The global numbers aren't far from this. According to the World Bank in 2020, only 33% of business owners are women.A hair donation drive was also dedicated to women facing hair loss due to medical conditions. The donated hair will be transformed into high-quality wigs, empowering these women to regain their confidence.In addition to the efforts dedicated to women, AXA Week for Good also serves as a platform to support other social causes. To encourage environmental stewardship and provide access to proper nutrition for children, AXA volunteers helped build a 200-sqm urban garden at Nueve de Febrero Elementary School in Mandaluyong City. The urban garden complements the company’s advocacy in promoting a circular economy with a follow-through project of donating fertilizer from food waste collected at the AXA office. The employees also had the opportunity to participate in a blood drive in collaboration with the Philippine Red Cross.For AXA Philippines Claims Specialist Eirene Maramag, AXA Week for Good was an opportunity to further her passion for volunteerism while empowering her colleagues to make a difference. She said, “When AXA Week for Good was launched in the Philippines, I was eager to volunteer and encouraged my colleagues to join as well. The joy of giving and making our beneficiaries happy is an experience I’d love to continue sharing with my co-workers beyond the week-long volunteer activities." This year, AXA Week for Good in the Philippines has witnessed remarkable dedication from 513 unique volunteers who devoted 553 hours to carry out 682 acts of volunteerism, making an immeasurable impact on the communities they served. Serrano Lopez sets his sights on sustaining the company’s culture of volunteerism and providing inclusive protection for Filipinos. “The immense success of this year’s AXA Week for Good stemmed from the collective passion and dedication of all the volunteers. We look forward to witnessing the continuity of our purpose-driven programs and offerings with the rest of AXA Philippines in the years to come,” he said.To know more about how AXA Philippines is building a better life for all, visit    AXA Philippines CEO Bernardo Serrano Lopez demonstrated his commitment to empowering women by participating in the Support a Start-up activity at AXA Week for Good.  Over 400 liters of dishwashing soap was created for women beneficiaries to use as capital in starting their own small businesses.AXA Philippines volunteers helped build a 200-sqm vegetable garden for the students of Nueve de Febrero Elementary School.AXA employees came together in assembling over a thousand hygiene kits for the women beneficiaries of Kamata Organization in Binangonan, Rizal; Masiglang, Masayang Kapitbahayan in Paco, Manila; and Dalig Group in Cardona, Rizal.AXA volunteers proudly participate in a blood drive by the Philippine Red Cross and a hair donation drive by Hair for Hope.

Apr 10, 2023
Up your summer OOTD game with Emma by AXA PH

AXA Philippines, one of the leading insurance providers in the country, is here to help you level-up your outfit of the day (OOTD) game this summer with its latest Emma by AXA PH promo. From April 11 to 30, AXA customers who download and register to Emma by AXA PH app will have the chance to win GCash vouchers worth Php 2,000, which they can use to spice up their summer style.Emma by AXA is AXA Philippines’ award-winning all-in-one digital platform where policy holders can access a wide range of AXA’s services. On the Emma by AXA PH app, customers can easily manage their health policies as well as insurance with investment policies while also having access to resources that help make them road trip-ready this summer:The Emma by AXA PH app’s Rescue Line feature allows users, both AXA customers and non-customers alike, to access 24/7 emergency services, including police, fire, ambulance, and roadside assistance. The app also allows users to quickly contact their loved ones in case of emergencies, letting them list up to three emergency contacts.The app also makes it convenient for AXA Motor customers to file car claims online, for better peace of mind on the road. To avail of the promo, simply download the Emma by AXA PH app for free from the App Store or Google Play Store and register for an account. Once registered, you will automatically qualify for the raffle draw for a chance to win GCash vouchers worth Php 2,000.AXA Philippines is committed to providing innovative and relevant insurance products and services that meet the evolving needs of its customers. To learn more about Emma by AXA PH and its features, visit

Jan 31, 2023
Emma by AXA PH unveils new features for policyholders

Emma by AXA PH is the all-in-one digital tool of AXA Philippines that is the dedicated health and financial wellness partner of its customers. It recently unveiled new features to further cater to the needs of AXA health and insurance with investment policyholders, to help them enjoy an even easier and more convenient insurance experience online. With the latest updates, health policyholders, such as those with Global Health Access and Health Care Access plans, can now access features that make AXA’s health services more convenient. Insurance with investment policyholders can also make use of the new features manage their funds with ease. Through Emma by AXA PH, health policyholders can request for a Letter of Guarantee and access MedNetwork, an online database of doctors and medical institutions accredited by AXA Philippines. Global Health Access policyholders can also file for their Claims for Over-the-Counter Vitamins directly on the platform. Insurance with investment policyholders can access and manage their investment through the new Fund Allocation feature, which allows them to adjust the amount allocated to the funds in their portfolio. The Fund Switch feature also helps customers transfer their money from one fund to another while the Fund Top-Up aids customers to add more funds to their investments. On the recent improvements, AXA Philippines President and Chief Executive Officer Bernardo Serrano Lopez shared, “Now, more than ever, Emma by AXA PH is our customers’ reliable partner towards health and financial wellness. In our dynamic and digitally-driven world, AXA Philippines remains steadfast in catering to the ever-changing needs of our customers, and it is through these constant digital developments that we’re able to further provide their needs and be their partner in life.”   Access Emma by AXA PH online or download the app for free on the Google Play or App Store. For more information, visit

Jan 31, 2023
AXA PH Tech Chief among top 100 leaders in ASEAN

AXA Philippines Chief Technology and Transformation Officer Carlos “Caloi” Santos was recognized as one of the top 100 tech leaders in ASEAN and Hong Kong by CIO100 2022 during a ceremony at the Marina Bay Sands, Singapore. CIO 100 awards outstanding tech achievements delivered by individuals and organizations alike.Manila, Philippines – AXA Philippines Chief Technology and Transformation Officer Carlos “Caloi” Santos was recently awarded as one of the top 100 tech leaders in ASEAN and Hong Kong by CIO 100 2022 at a special ceremony at the Marina Bay Sands in Singapore.“In these times of rapid change in our customers' needs, we see it fit for technology to adapt,” Santos shares. “This award recognizes how AXA Philippines values and works on its digital transformation, as well as how it leverages its capabilities to provide better service to its customers and be more attuned with their needs." AXA Philippines aims to meet the ever-changing needs of customers through constant digital improvement and enhancement. From the beginning of the AXA customer journey, the company offers an online Financial Needs Analysis (eFNA) service on its website via the Coach Finn platform alongside its traditional face-to-face FNA services. The company also developed the Emma by AXA PH app, which serves as every customer's digital insurance and wellness partner and is always available to help users with its wide range of services and resources.  AXA Philippines also has insurance products available for online purchase that not only meets one’s varying needs, but are also made easy to get while being affordable. Available via the website are Health Start Lite, which is a health insurance plan, and Goal Getter, a single-pay variable life insurance plan. For your protection, you can also purchase AXA’s travel insurance called Smart Traveller, as well as car insurance in the form of AXA’s Motor Car Insurance Online product. Customers can also set automated payment arrangements for their credit card, making transactions even more convenient.CIO 100 is regarded as a symbol of enterprise excellence. The award-giving body recognizes the top 100 senior technology leaders and teams that drive innovation, strengthen resiliency, and influence rapid development. It is one of the Global Award Programs featured by Foundry, a company that innovates with and generates data to drive demand for technology marketers worldwide. The winners for the CIO 100 2022 awards were announced at a live awards ceremony, which hosted over 200 executives from ASEAN, Hong Kong, and the rest of the region.For more information on AXA Philippines, visit

Nov 10, 2022
NBA forward Herb Jones shares importance of defending your health

True basketball fans know that defense is just as important as offense. This is embodied by New Orleans Pelicans forward Herb Jones, who was given the NBA All-Rookie Second Team honor for his outstanding performance during the NBA 2021-2022 season. The NBA rookie became a sensation for his impressive defense skills, prompting Pelicans fans to coin the term “not on Herb” to refer to his immovability on the court. AXA Philippines, one of the leading insurance providers in the country, recently supported longtime partner NBA Philippines and hosted Herb Jones in a fireside chat to talk about his life on and off the court, including how he keeps wellness going in his own life. Here are some of the things we learned from Jones that we can apply in our own lives to better our physical and mental wellbeing:Good defense requires versatility. Life is full of curveballs – so while planning doesn’t hurt, adapting is just as, if not more, important. If you want to be good at defense, you have to be flexible to change. “[Good defense players] have to be tough minded and just being okay with sometimes losing on some positions. But they have to be ready at all times. They have to be versatile,” shared Jones. Never dwell on mistakes too long. We will all have our highs and lows. For Jones, he prefers to not dwell on the latter too much. He said, “I try not to get too low if I have a bad performance. I just go back and rewatch the game and try to correct the things that I did wrong and keep trying to do things that I did right.” It’s okay to let yourself feel sad about a loss or a bad day at work, but it’s important to always pick yourself back up, talk to someone, and take what you can learn from these experiences.  Failures are a part of growth.Rest is an important part of training. Even professional athletes need time to recover, and this is something Jones strictly never misses, especially after grueling matches or intense training sessions. "I try to stretch a lot. I try not to miss any therapy sessions with the team and just stay on top of my massages and get the right amount of sleep,” shared Jones. According to the American Council on Exercise, a leading nonprofit organization certifying health coaches and exercise professionals, recovery is the most important part of any person’s exercise program as it prevents injuries and allows your muscles to adapt to the stresses it just underwent in order to grow stronger.Stay humble. While there’s nothing wrong with celebrating your well-deserved wins, it's important to not let them get to your head. Jones shared that one thing his parents always told him is that “success can be just as detrimental as failing” if you let it get to you. This can lead to excessive pride, which can cause you to stop working hard and stop learning. “After a good game, I try not to get too high on my performance. I just try to stay even-keeled,” shared Jones. It’s okay to change paths. Did you know that Jones also played football? While he started playing basketball at four, he also played football in eighth grade but decided to focus solely on basketball. He worked hard throughout his high school years until he earned a college scholarship. Like Jones, we are free to decide which path to pursue and work hard to excel in it.AXA and NBA Philippines have been partners since 2017 and are one in advocating for the value of powering up your game plan and having a strong defense when it comes to one’s health and wellbeing. Nandy Villar, AXA Philippines Chief Marketing Officer shared, “AXA Philippines’ goal is to make people understand that success is achieved through strength in both mind and body. Through our continuous partnership with NBA Philippines, we hope to instill this thinking to more Filipinos, who are known avid basketball fans, to help them live their life to their fullest potential.”AXA Philippines encourages everyone to “Keep Wellness Going” by doing what you love while keeping you and your loved ones protected. It promotes enjoying a long, productive, and fruitful life by caring for one’s health and wellbeing.For more information about AXA Philippines and their products, visit

Nov 3, 2022
Emma by AXA PH: Your dedicated partner for your health and financial wellness journey

In life, support comes in different forms. It may be from our loved ones, from things that bring us comfort, and even from tools that make our lives easier. One such tool is Emma by AXA PH, an app by leading insurance provider AXA Philippines. Emma aims to be your dedicated partner in digital health and financial wellness. “Emma by AXA PH was designed to make every Filipino’s health and financial journey convenient and that much easier to achieve. It provides instant access to various health and financial products and services all in one app, always ready whenever they may be needed,” said Rahul Hora, AXA Philippines President and CEO. The award-winning app, which has won Mobile App of the Year at the Insurance Asia Awards 2021, has features that help policyholders conveniently update their plans to match their life goals and needs. Tasks like paying their premiums, topping-up their investment, viewing and changing their beneficiary, changing their payment method, filing of claims, and plan reinstatement, can all be done via Emma.Aside from empowering AXA customers to do their AXA transactions on the app safely and conveniently, the Emma by AXA PH app also offers access to its AXA Rescue Line feature. Rescue Line allows users, both AXA customers and non-customers alike, access to 24/7 emergency assistance, including police, fire, ambulance and roadside assistance. The app also allows the user to quickly contact their loved ones in case of emergencies, letting them list up to three emergency contacts on the app.Moreover, AXA customers can easily accomplish other essential transactions on the app, such as accessing their ePolicy, avail medical teleconsultation, and access their Global Health Access or Health Care Access eCard. Downloading the app is free, with a quick and simple registration process. But the app doesn’t only serve to benefit individual users, but the community as well. Just recently, AXA partnered with Communities Organized for Resource Allocation (CORA) for the “Adopt a Mangrove Seedling” promo wherein for the first 2,000 app registrations, AXA Philippines, through AXA Hearts in Action, lets customers adopt a mangrove to help the environment. Watch out for more initiatives like this when you download the Emma by AXA PH app.Emma by AXA PH can be downloaded on the Google Play or App Store. It can also be accessed via web. For more information, visit

Oct 31, 2022
AXA Philippines recognized for protecting MSMEs

Dally Dalisay, Senior Relationship Manager of AXA Philippines (left), receives a plaque of appreciation from Dr. Alexander Jaeger, Program Director of Deutsche Gesellschaft für Internationale Zusammenarbeit’s (GIZ) Regulatory Framework Promotion of Pro-poor Insurance Markets in Asia (GIZ RFPI Asia) (right).AXA Philippines was recently recognized by its partner Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) during the latter’s Regulatory Framework Promotion of Pro-poor Insurance Markets in Asia (RFPI) Closing Ceremony held at the New Coast Hotel in Manila.Through GIZ RFPI, AXA was lauded for its development of MicroBiz Protek Jr., a property microinsurance product designed for Micro, Small, and Medium Enterprises (MSMEs) in partnership with Cebuana Lhuillier. It insures microenterprises against calamities and provides coverage for burglary and robbery. The product also offers emergency assistance available in the Emma by AXA PH mobile app, which gives users free access to services such as ambulance, roadside, fire, and police assistance, while policyholders can pay their premiums through the app, among other things. GIZ also praised AXA Philippines for its support of Mutual Exchange Forum on Inclusive Insurance (MEFIN) activities such as regional Public-Private Dialogues during the awards program.GIZ RFPI is a regional project that has been implemented in seven countries starting in 2013. It aims to develop direct climate risk insurance approaches for the poorest, poor, at-risk population and MSMEs in the partner countries including Indonesia, Vietnam and Philippines at the political-strategic level.The awardees were selected based on their contributions on regulatory framework improvements, business model development, capacity building, knowledge exchange, and in the strengthening of the MEFIN initiatives."Every Filipino entrepreneur deserves to be protected while taking care of their business," said Gael Lapie, CEO In-Charge and Chief Financial Officer of AXA Philippines. "This recognition reaffirms our commitment to making insurance and protection accessible for all, including the MSME owners." For more information about AXA Philippines, visit

Sep 4, 2022
New AXA campaign brings ‘Me-Time’ to Asia’s sandwich generation, encouraging them to redefine what it means to be well

“Make Time For Me-Time” deepens AXA’s commitment to provide tangible and meaningful support for positive mind healthAXA today launches an Asia-wide campaign encouraging everyone to ‘Make Time For Me-Time’, normalising the importance of making time for yourself because healthcare starts with self-care.The campaign was inspired by the needs of Asia’s sandwich generation, who are caught between caring for their elderly parents and their children, meaning they find themselves spending their waking hours caring for others. When they do find a few minutes to devote to themselves, they can often feel guilty or ashamed – especially if it means telling someone ‘No’.This insight reflects AXA’s continued focus on promoting positive mind health both in and out of the workplace. This includes raising awareness of its importance to overall health and breaking down stigma through initiatives like its annual Mind Health and Wellbeing Study, as well as equipping individuals with the tools to improve their own mental wellbeing, such as through its recent Fit to Flourish series that provided a path to developing the 10 skills that underpin good mental health. “For the sandwich generation in Asia, cultural expectations mean it is normal to spend your waking hours caring for others, whether at home or at work. Yet AXA’s own research and experience in serving our customers shows that self-care is critical to wellbeing and the more you care for yourself, the more you can care for others,” says Gordon Watson, CEO of AXA Asia and Africa. “We therefore want to normalise the importance of taking time out for yourself, free from guilt, as a necessary part of what it means to be well.”Watch the campaign filmThe new integrated campaign is steeped in the science of colour: soft blues help with mental fatigue, red is associated with energy and improving blood circulation, and yellows create a sense of warmth.To bring this to life, AXA has also collaborated with renowned artist YOSHIROTTEN to create an ‘Art Care Series’. A specially created series of eye, breathing and stretching exercises aim to soothe the body and mind using the science of shape, colour and sound. Ranging from 30-seconds to 15 minutes in length, the outdoor activations will be placed in high-traffic areas to remind people to take time out for themselves, while in Hong Kong, the activations can be experienced in a pop-up space in the lead up to World Mental Health Day on 10th October.Experience the Art Care SeriesCreated by Publicis Groupe Hong Kong, ‘Make Time for Me-Time’ is launching Asia-wide in markets including Hong Kong, Japan, Thailand and the Philippines, with influencers and celebrities sharing their personal experiences and tips for making time for Me-Time.Watch the Art Care Eye and Breathing Exercise videos.

Aug 4, 2022
AXA Philippines supports marine environmental education through Emma by AXA

AXA has long been guided by its sustainability pillars centered around climate change and biodiversity, as well as inclusive protection. In the Philippines, the company has partnered with numerous groups and causes that share the same advocacy. This August, AXA Philippines is partnering with Oceanus Conservation, a science-based non-profit environmental organization focusing on the conservation and restoration of blue carbon habitats in the Philippines, to promote ocean literacy to Filipino children.Being an archipelago, the Philippines has a rich biodiversity. However, access to marine environmental education remains limited around the country. Oceanus aims to invest in the future of Filipinos through marine environmental education in local communities and marine-field programs that promote better appreciation of the country’s marine life. Recently, they launched their second educational children’s storybook, “Ocean Adventures with Cory,” that shines a light on the impact of climate change on coral reefs. For every AXA Philippines customer who will sign up, pay their premium for the first time, or do top-ups on Emma by AXA through the app or website from July 25 to August 31, AXA Philippines will donate ocean education storybooks to the children of Oceanus’ partner local communities through AXA Hearts in Action, AXA's volunteer program. Customers who successfully register to Emma by AXA will also receive an electronic certificate to commemorate their donation.“As a company that is committed to sustainability, we always seek new ways to do our part in protecting the environment. Through this partnership, we hope to promote ocean education, make ocean literacy more accessible, and inspire the future generations to help protect our oceans,” shared Nandy Villar, AXA Philippines Chief Customer Officer.Through Emma by AXA and AXA Hearts in Action, AXA Philippines aims to be an avenue that supports relevant social causes. Recently, they also had the “Adopt a Mangrove Seedling” program wherein mangroves were planted on behalf of customers. The company also organized a bayanihan drive in partnership with Cropital, a program that directly support local farmers, wherein AXA Philippines purchased rice from Cropital farmers and donated these to beneficiary communities.Emma by AXA allows safe and convenient in-app transactions for AXA customers such as checking of policy information real-time and hassle-free filing of hospitalization and motor claims. Non-AXA customers can also get free 24/7 access to emergency services such as roadside, medical, fire, and police assistance. The app also allows users to contact their loved ones in case of emergencies quickly, letting them list up to three emergency contacts on the app.Moreover, AXA customers can easily accomplish other essential transactions on the app, such as accessing their ePolicy, avail medical teleconsultation, and access their Global Health Access or Health Care Access eCard.Emma by AXA can be downloaded on the Google Play or App Store. It can also be accessed via web. For more information, visit

May 10, 2022
AXA Philippines, DepEd Manila to promote ocean protection in schools

AXA Philippines, one of the country's leading insurance providers, recently signed a memorandum of understanding to renew its partnership with the Department of Education (DepEd) Manila to boost environmental awareness, as well as financial literacy, among Filipinos for a better future. Through the partnership, AXA Philippines will provide ocean literacy modules for teachers and students from grades 1 to 6 in Manila as part of the company’s Ocean Education program. “We are grateful for DepEd’s continuous partnership for our programs on sustainability. This year, we are very pleased to partner again with public schools in Manila to help increase students' interest in science and climate change,” said Jaspreet Kakar, AXA Philippines Chief Human Resource Officer. “We hope that in providing these teaching resources, the students could be part of 9 million children worldwide so far who have benefited from AXA’s Ocean Education program,” he added.AXA Ocean Education is a leading provider and innovator of resources for increasing ocean literacy. It’s science- and geography-themed lessons expose students aged 7-16 to the vital role that the ocean plays in our lives and the threats they face. The program also has free teaching resources that include lesson plans, slideshows, student activities, and teacher guidance. AXA Ocean Education’s goal is to reach 10 million children through expanding to new geographies and to new audiences.Speaking for DepEd Manila, DepEd Undersecretary Tonisito Umali said, “Ang pakikipag-ugnayan natin sa ating partners ay dapat mag-translate sa learning outcomes na gusto nating mangyari. Kaya't ang pakikipag-ugnayan nating ito ay isa na agad malaking hakbang. Ang akala nating imposible ay kayang-kayang gawin kasama ang ating mga partners. (Our initiatives with our partners should translate to our desired learning outcomes. This is why these partnerships are a big step for us. What we thought was impossible are now achievable together with our partners.)” Aside from the Ocean Education program, AXA Philippines also provides DepEd with financial literacy seminars for teachers, a savings program for students, and a COVID-19 awareness campaign, to help educate more Filipinos in protecting their health and finances. For more updates and information, visit 

May 10, 2022
Common summer health hazards and how to avoid them

Summer is a great time to travel and enjoy the great outdoors, with this year being extra exciting as more and more activities are opening up once again. However, the rising temperatures this season come with plenty of health risks, too. Before facing the heat and enjoying your summer plans, it is important to reacquaint ourselves with what we need to prepare for out there to stay safe.AXA Philippines, one of the leading insurance providers in the country, shares some of the most common summer health hazards to watch out for and how to deal with them:Heat stroke. It’s good to have fun under the sun, but like everything, it is best done in moderation, as hot temperatures may cause heat exhaustion and heatstroke. When temperatures start nearing 40 ºC, pay attention to how your body is reacting. According to the Centers for Disease Control and Prevention (CDC), symptoms for heat stroke may include a body temperature of 41ºC or higher, heavy sweating, headache, rising pulse, muscle cramps, or vomiting. To prevent this, drink plenty of fluids and try to schedule your activities when the heat is more bearable, such as in the early morning or late afternoon.Food poisoning. Foodborne illnesses like diarrhea and salmonella are more common during the summer season because the bacteria that thrive in warmer temperatures causes food to spoil more easily, per the CDC. With this, the Department of Health (DOH) advises to check for unusual odor or signs of mold or spoilage before consuming any food. The DOH also reminds the public to always observe proper washing of fruit, meats, vegetables, and even kitchen utensils. Also, observe proper food storage and be sure to keep leftovers in the fridge.Water-related injuries.   For some, summer may not be complete without a trip to the beach or a day lounging by the pool. However, swimming also poses its share of dangers - from infections to diving injuries to drowning. When swimming with children, stay vigilant since swallowing even a small amount of water may be enough for them to develop an infection that can become serious if not treated immediately.  To stay safe in the water, only swim in designated areas supervised by lifeguards and have children or inexperienced swimmers wear life jackets. Rabies. During summertime, the prevalence of rabies goes up as most dogs’ temperament are sensitive to high temperatures. According to the CDC, rabies is a fatal but preventable viral disease. This is a good time to make sure that your pets are vaccinated against rabies to protect not only them, but yourself, your family, and others in the community. When someone gets bitten or scratched by an animal, visit the nearest hospital for urgent medical attention. Whatever your plans may be for the summer, vigilance is key to keep your family safe. For additional protection for your family, don’t hesitate to take extra steps that may help should anything happen, such as securing a health insurance plan. AXA Health Care Access is a comprehensive and affordable health plan for hospitalization and other medical needs. This plan can be used for emergency treatment that includes emergency room use, doctors’ services, medicines, and laboratory and diagnostic tests done during treatment. It also comes with access to 24/7 teleconsultation with a medical professional via the Emma by AXA PH app, and an option to get covered for outpatient care.Take charge of your health and enjoy a relaxing and safe summer with AXA Health Care Access. For more information, visit

May 10, 2022
Get to know this successful professional golfer who remains a Pinay at heart

Filipina-Japanese golf phenomenon Yuka Saso first made a major breakthrough last year when she won the prestigious 2021 US Women’s Open last June at just 19 years old. Since then, she has continuously left her mark in the world of golf: she finished in the top 10 at the Tokyo Olympics in 2021, boosting her ranking to a career-high no. 7 in the world. She started her 2022 season strongly, finishing T17 at the Chevron Championship, first Major of the Year, and recorded her personal best rounds in recent tournaments in Singapore and Thailand. But aside from the sport that she loves, she’s still a regular 20-year-old who dreams about and loves many things beyond golf. Born in the Philippines to a Filipina mother and a Japanese father, it’s no surprise that her Filipino roots are still ingrained in her. Her favorite food? Sinigang and adobo, of course!  For a lot of Filipino families, education is paramount. Saso also believes in the importance of education, and while she had to put going to college on hold for now to pursue her dream of becoming a professional golfer, she still has plans to eventually go back to school. This is because she understands the importance of having a backup plan for the future. “I was committed to the University of Georgia, but then I qualified as a professional golfer. But I believe that education is very important, and I’m still thinking about going to college,” she said.Saso was recently announced as the newest partner of leading global insurer AXA, joining the ranks of previous AXA ambassador, tennis star Serena Williams. Globally, AXA is also the Official Training Partner of the Liverpool Football Club, and Official Insurance Partner of NBA in the Philippines. As the newest partner, Saso resonates with the brand’s message, “Know You Can,” which is rooted in the understanding that confidence is essential for people to successfully achieve their goals. She is proud to join AXA since they are a brand that supports women in sports and women’s health, among many others, recognizing the strength of the Filipina, no matter what adversity they may face.Like a true Pinay, Saso always sees the positive side in every situation. She shared, “Tayong mga Filipino, we find the positive side or happiness even in bad situations, and that’s one trait I’ll always have in my heart.”Saso’s busy schedule continues with many tournaments ahead, as she looks to defend her crown in the 2022 US Women’s Open this June.  

May 10, 2022
AXA Philippines, She Talks Asia help women ‘Feel Seen’ at 2022 summit

As part of its Women’s Month activities, AXA Philippines, one of the country’s leading insurance providers, was a major sponsor for this year’s She Talks Asia Summit. This event is the flagship program by She Talks Asia, which celebrates women and focuses on empowerment, diversity, and inclusion. This year’s theme, Feel Seen, highlights the value of embracing one’s self-worth and achieving one’s full potential in order to create the change we want to see in the world.The virtual summit was attended by women from diverse backgrounds, all with a unique story to tell.  AXA Philippines Head of Emerging Customers Meek Villanueva sat down for the “Stand Up, Feel Seen” forum and discussed how to navigate one’s personal and professional life and become empowered while finding your own voice and purpose.“Everybody has their own journey. You don’t have to go the same way because others follow a similar path. Don’t let the noise of others’ opinions drown out your own inner voice. It’s not going to be easy, but as long as we have the courage to follow our heart and intuition, we will find our purpose and the path that will lead us to success,” Villanueva shared.With 19 years of experience in various companies in the financial sector in Singapore and the Philippines, Villanueva also shared how working with AXA Philippines, a company that values and promotes diversity and inclusion, has helped her achieve professional success.“It is also very important and helpful to have a very welcoming workspace like AXA in which all employees, especially women, are treated with value, dignity, and respect, where individual differences are encouraged and celebrated. Aside from building my trust in my own capabilities, having a supportive space in AXA also really helped me to take risks and seize more opportunities,” Villanueva said.Apart from creating a diverse and inclusive work culture, AXA’s purpose is to act for human progress by protecting what matters. With protection and health being the core of its business, AXA not only helps individuals, businesses, and societies to thrive as a partner they can rely on, but is also committed to acting as a force for the collective good. The company also aims to promote inclusive insurance for vulnerable populations, which was why its Emerging Customers unit was created. Villanueva shared that AXA Emerging Customers’ vision is to make insurance accessible, affordable, and relevant to 4 billion low income individuals around the world who remain vulnerable to unforeseen events.Two other notable and empowered women also joined the discussion to share their stories, namely Natasha Mañosa-Tanjutco, designer and co-founder of Kids for Kids Philippines and TAYO Design Studio, and Mela Habijan, the first-ever Miss Trans Global and an active voice of the Trans Filipina community.Iza Calzado, She Talks Asia co-founder and wellness advocate, hosted the event and offered attendees meaningful insights centered on the event theme.“We get so lost in living our lives, pleasing other people that we often forget to pay attention to the first thing that we are responsible for and that is ourselves, our identity… It’s so important to let ourselves be seen and heard and focus on the things that make us the happiest version of ourselves,” said Calzado.AXA Philippines continues to partner with various women-led organizations like She Talks Asia to highlight the importance of empowering women and fighting discrimination and biases. Even beyond Women’s Month, AXA continues to support gender equality, helping empower women to continue to defy stereotypes and #BreakTheBias. AXA Philippines supports women empowerment as evidenced by its workforce made up of 62% women.For more updates and information, visit

Apr 20, 2022
How families can stay prepared in case of calamities

The natural calamities that the Philippines has been experiencing even outside the typhoon season in recent years is a clear indication of the pressing issue of climate change and the need to be prepared for emergencies anytime. Recently, Typhoon Odette (international name Rai) hit the Philippines and devastated many areas in the Visayas and Mindanao regions. In 2020, the country also encountered two of the 10 deadliest natural disasters in the world, Typhoon Rolly (international name Goni) and Typhoon Ulysses (international name Vamco), according to AXA Climate, a group affiliated with one of the country’s leading insurers AXA Philippines, whose goal is to reinvent the insurance business and engage in sustainable transactions. Together, these Super Typhoons have taken thousands of lives and damaged homes and infrastructure, affecting millions of families nationwide.  As calamities may come our way at any time, it’s best to always be ready and constantly refresh our knowledge on what to do in case of typhoons. In an exclusive interview, AXA Climate director Huu-An Pham (head of Industry Adaptation consulting practice) shared his expertise on risk prevention in case of natural disasters:It is important to have access to services that can protect us during disasters. Pham stated, “Early warning systems are important to help individuals take preventive measures. They can protect their cars, close their doors and windows, they could go to a safer place, or not go out of the house during extreme weather conditions.” In the Philippines, people can subscribe to the National Disaster Risk Reduction & Management Council (NDRRMC) notifications by turning on the emergency alert settings on their phones, as well as following the Philippine Red Cross on Facebook (@phredcross), Twitter, and Instagram (@philredcross) for updates and early warnings. Families must have their own emergency response plan. The first step in creating an emergency response plan is gathering information on which disasters are likely to hit your area and verifying how you could be warned about said disasters, then preparing accordingly. It is also crucial to define a safe evacuation place corresponding to the potential peril, such as higher areas in case of floods or hard-walled shelters in case of strong wind. Make sure you agree ahead on a post-hazard meeting place for your family and have a family communication plan in place in order to have better in control mapping out your next steps. Knowing the warning signals in your area and staying alert for emergency broadcasts can make all the difference when rolling out your response plan. Prepare essential items ahead and store them nearby. Access to essential goods may be hindered during a disaster, so building an emergency kit with the following items is crucial: at least three-month supply of all their essentials such as food and toiletries, first aid materials, and important documents sealed in a waterproof envelope. The emergency kit must be stored in the second floor of the home or in a higher space to lessen the chances of being submerged in water in case of flooding. Pham also recommends families to save all emergency numbers on their cellphones, and keep a fully charged power bank and emergency battery for their phone at all times. Families should rehearse their emergency plan at least once a year.Digital resilience is critical, but can also be a vulnerability in case of a severe disaster. An additional recommendation is to have a small radio device with batteries and a manual charging system, as these frequencies will also be used by the authorities to communicate with citizens in severely hit areas.Parents must educate their kids on climate change and disaster preparedness. For families with young kids, Pham advised parents to educate their kids on the possible effects of natural calamities, but he also stresses the importance of being realistic but calm and reassuring when explaining to kids so as not to scare them. He also advised, if possible, for parents to enroll their children in first-aid training. “In France, I have enrolled my kids in first-aid training in the Red Cross. For sure, this will help save lives,” he shared. In the event that families are separated when calamities strike, Pham also said that family members can update each other via safety checks on their social networks.Protect yourself and your families from the unexpected. Natural calamities may put your life and your homes at risk. Aside from protecting our health, it is also crucial to protect our properties from the unexpected, to lessen the burden of bouncing back from a calamity. AXA Philippines further strengthens its commitment to protect what matters to its customers, especially during natural calamities. It offers a wide range of insurance products that can protect different kinds of properties such as houses, condos, and vehicles – all of which can be covered for acts of nature such as typhoons, earthquakes, floods, and many more.AXA encourages micro, small, and medium enterprises (MSMEs) to avail of microproperty insurance products that aim to assist them in case their business is affected by natural disasters. AXA underwrites microinsurance with various partners in order to protect even more sectors of society.Natural calamities may be unpredictable, but with these practical tips from a disaster preparedness expert, Filipinos can protect themselves from the devastating effects of calamities.To know more about AXA Philippines, visit

Apr 20, 2022
AXA Philippines joins move to #BreakTheBias for Women’s Month

AXA Philippines, one of the country’s leading insurance providers, joins women all over the world for Women’s Month, a global celebration highlighting the social, economic, cultural, and political achievements of women. This year’s theme, #BreakTheBias, aims to forge women’s equality and create a gender-equal world.In line with its commitment to reinforce gender equality and help drive diversity and inclusion, AXA kicked off a region-wide campaign with a series of events and initiatives celebrating women’s successes and raising awareness about equality for women.With AXA’s 10 years of leadership commitment to women’s advancement, its senior leaders across the globe implemented a speed mentoring initiative to bring together leaders and employees to network, gain different perspectives, and inspire more drive to succeed. This also served as an opportunity for AXA leaders and employees to break any existing bias and foster inclusion in the workplace. As a brand that also supports women in sports, AXA recently struck a partnership with 20-year-old Filipino-Japanese professional golfer and 2021 US Women’s Open winner Yuka Saso. AXA believes Saso is an embodiment of the brand’s “Know You Can” message, which is rooted in the understanding that confidence is essential for people to successfully achieve their goals. For International Women’s Day last March 8, 2022, AXA, with the support of Yuka Saso as well, also encouraged everyone to upload an image doing the symbolic #BreakTheBias pose and publish it on their social media accounts with the hashtags #YukaSasoforSavetheChildrenPH and #BreakTheBiasWithAXA, in support of AXA’s commitment to embracing equity and inclusion. “Bias will never go away, and we will never be able to control what others think and say about us, but we can always control how we treat others and how we respond when faced with judgment. I hope I can encourage young kids to run after their dreams, regardless of who they are or where they came from. Anything is possible,” shared Saso.AXA Asia and Africa donated US$10 for every social media post and up to a maximum of US$5,000 to Save the Children in the Philippines in support of their programs for women. Save the Children, the world’s leading independent children’s organization, has been working in the Philippines for over four decades and is dedicated to helping children.Moreover, AXA Philippines supports organizations that empower women such as She Talks Asia, an online community and impact agency that amplifies messages of empowerment, diversity, and inclusion. AXA extends their partnership with She Talks Asia in a summit titled, “Feel Seen,” on March 26, 2022. This year’s summit highlights the value of embracing one’s self-worth and achieving one’s full potential in order to create the change we want to see in the world. 100% of the event proceeds will go also to sponsoring its scholarship fund for girls. Even beyond Women’s Month, AXA continues to support gender equality helping empower women to continue to defy stereotypes and #BreakTheBias. To know more about AXA Philippines, visit

Apr 3, 2022
A wealth of career advancement opportunities with AXA Prime

When searching for the right career path, it is important to consider a variety of factors that suit you and your goals. Perhaps you're looking for a stimulating work environment, opportunities for advancement, higher potential earning capacity, or job security – or all four. AXA Philippines, one of the country’s leading insurance providers, offers a wealth of career advancement opportunities with AXA Prime, an elite program to help professionals become the next generation of confident and empowered leaders.Here are some experiences you can look forward to when you start your new career with AXA and by becoming AXA Prime:Industry sustainability and job security. The insurance industry offers added job security that can lead to a better quality of life for you, your family, and other people that you’ll be helping. This is more so true when you are part of a program from a leading global insurance brand that is present around the world. Being an AXA Prime can lead to diverse career opportunities that only a company like AXA can provide.An inclusive community. As a member of AXA Prime, you will have access to a supportive network of mentors and like-minded professionals who are also purpose-driven and striving for success. The help of such a community can help ease worries of being stuck in a dead-end job with no career progression in sight.Education and immersive training. Undergoing a high-quality and comprehensive training and development program helps you strengthen your skill set and gradually gain knowledge. With this elite program, you’ll have access to the best specialized digital tools and training programs all under one roof: the AXA Prime Development Center. This is the very first phygital (physical-digital) learning and development facility in Asia built to support the holistic development of AXA Prime professionals.Rewarding work. Insurance offers people protection in many aspects of life – whether that’s for their finances or health. AXA Prime provides a career with a greater purpose, giving you the opportunity to help keep people safe, healthy, and secured not just during the pandemic, but in case of emergencies as well.While we’re in the middle of a generational workforce shift, more diverse opportunities, and digital evolutions amid the pandemic, it’s never too late to embark on a new and meaningful career path – especially one that is not only rewarding on a personal level, but also helps others to protect matters most for them.To start your journey to becoming an AXA Prime, visit

Oct 12, 2020
AXA health plan now offers top-tier coverage vs pandemic illnesses

People have been strictly observing hygiene practices and social distancing as their first line of defense against COVID-19. However, there is more you can you do to protect yourself and your family against the threat of this pandemic, especially with hospitalizations, lab tests, medicines, and the financial impact that these can make.AXA Philippines, one of the country’s leading insurance providers, has expanded its Global Health Access (GHA) insurance product to now include medical coverage for epidemic and pandemic illnesses such as COVID-19.This is on top of the other high-tier GHA healthcare benefits, including access to AXA’s global network of top-rated hospitals and medical practitioners, concierge, international emergency medical assistance, road ambulance transport and 24/7 Health Support. GHA also offers convenient cashless payment options within a network of over 1,400 hospitals and clinics in the Philippines and over 9,000 hospitals worldwide.Moreover, customers may avail of a new GHA plan option, Gold Lite Plus. Like all existing GHA plan options, the Gold Lite Plus Plan provides a full spectrum coverage from common illnesses to life-threatening diseases including pandemic illnesses such as COVID-19. “As we continue to face a global health crisis, it is imperative that we take care of ourselves and our families. With AXA Global Health Access, including the new Gold Lite Plus Plan option, we are providing an enhanced way for individuals and families to have access to the best treatment and healthcare service,” said AXA Philippines president and CEO Rahul Hora.Through the Gold Lite Plus Plan, policyholders can avail of up to Php100 million for inpatient and outpatient treatments of up to 15 visits per year at maximum of P1,000 per visit.Another key feature of the new plan option is the health screening or executive check-up coverage of up to Php20,000 per year. Customers may also choose to use part of this benefit to reimburse their over-the-counter vitamins (up to Php2,500). In addition, this health plan covers up to Php7,500 per night for inpatient daily accommodation charges in the Philippines or regular private room for international hospital accommodations.Have enhanced world-class health coverage against pandemic illnesses and other diseases anytime, anywhere with AXA Global Health Access. To learn more, visit

Jun 7, 2020
AXA offers teleconsultation service to support pandemic response efforts

The COVID-19 pandemic has brought on the reemergence of digital health care where patients and doctors communicate and hold remote medical consultations by telephone or by video link.To foster better health outcomes, AXA is offering free teleconsultation to approximately 6.5 million people in Asia, including under-served patients in remote, rural areas with limited health care access.In the Philippines, AXA, one of the country's leading insurers, is providing its customers easy and convenient access to health care services amid the crisis by offering medical teleconsultation service through one of its health partners MyPocketDoctor, the first telemedicine app in the country that allows people to consult with a medical doctor from the safety of their own homes."To give our policyholders access to quality health care while in quarantine, we are offering them this teleconsultation service to make sure they still get the care that they need without exposing themselves to other health risks," said AXA Philippines president and CEO Rahul Hora.Providing 24/7 access to medical consultations, MyPocketDoctor is accessible anytime, anywhere as long as you have a smartphone. Simply download the MyPocketDoctor app from the Google Play or App Store only and register using your e-mail address and mobile number. Once registration is complete, you can have your virtual medical consultation by a simple tap of a button.Teleconsultation via MyPocketDoctor is available for as free service to policyholders of AXA health plans (Health Max, Health Start, and Global Health Access). From now until May 15, 2020, AXA is also giving a free one-time access to teleconsultation to its life insurance (non-health) policyholders and select general insurance customers.To learn more, visit

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