Services

Please select from the categories below:

Policy Application

Select the financial adviser that suits you.

Here at AXA, we give you what you need, how you want it. This is why we will give you the opportunity to choose the person whom you think can best address your financial needs.

Our team of highly trained financial professionals are well-equipped to listen to your needs, and give sound advice, and assist you with achieving your financial goals.

Consult with a Financial Partner

During your Policy Application, AXA may need additional information from you. Below are forms that you can use.

Procedure

Payment of Premiums

We want to make paying your premiums as easy and as convenient as possible. That’s why we have given you several choices on how you can pay for your premiums. Choose the one that is most convenient for you!

myAXApayment GATEWAY

Choose to pay through our very own secure and online easy-to-use payment facility by logging to our myAXAclick Customer Portal or even just to make a one-time payment.

Login to myAXAClick

Make a One Time Payment

AUTO-PAY FACILITIES

Choose to schedule your payments by enrolling your policy under auto-debit on your bank account or credit card --- no need to remember your premium due dates!

ONLINE, PHONE BANKING, AND ELECTRONIC TELLERS

Choose to log-in and pay your premiums through your preferred bank’s website facility.

You may also opt to use the Phone Banking Service of Metrobank and BPI, or simply use your ATM cards to pay via Metrobank’s electronic teller machines.

OVER-THE-COUNTER

Choose to visit any branch of the following bank and merchant partners to make over-the-counter payments. Simply present your premium notice or fill out the corresponding payment slip at your preferred branch.

  • Metrobank

  • PSBank

  • BDO

  • BPI

  • Landbank

  • PNB

  • LBC (except in SM Malls and Sta. Lucia Mall)

  • EC Pay (which includes 7-11, Metro Gaisano, Gaisano Grand, among others)

  • Remitbox Collect (HLhuillier, PrimeAsia, Gemmary)

Procedure

Policy Change Request

You may request for updates or changes to your Policy during its coverage period.

You may consult with your Financial Advisor or Call Us at (+632) 5815-AXA or Chat with an AXA Representative to assist you on your request.

If you prefer to take care of your request personally, you may browse through our Policy Change Forms below:

Procedure

Policy Value Withdrawal

Life insurance policy is a long term product intended to meet your long term financial needs. However, if you withdraw funds from your policy or surrender it before its maturity date, you may lose valuable benefits. If you would like again to avail of the same product and investment, you may not be able to get the same terms and level of benefits.

For your own protection, we are glad to analyze and assess the advantages and benefits of your policy versus a replacement plan without any charges or cost. You may consult first with your Financial Advisor or Call Us at (+632) 5815-AXA or Chat with an AXA Representative

If after careful assessment, you still wish to withdraw from your Policy, you may browse through the forms below to know more about the process.

Procedure

Claims

We fulfill our promise to provide your benefits at the time that you need it most.

During this difficult time, our Financial Advisors and AXA Representatives are always ready to help you.

You may call your Financial Advisor or Call Us at (+632) 5815-AXA or Chat with an AXA Representative to assist you on your Claim.

Procedure

Other Forms

There are additional requirements that may be requested from you during policy application, policy value withdrawal, claims or payment application.

For your convenience and faster compliance, you may browse through other AXA forms below to know more about the process.

Procedure


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