What you’re covered for:

Personal accident coverage

Get up to P100,000 personal accident insurance that covers accidental death and permanent disablement

Daily In-Hospital benefit

Get P500 per day if hospitalized/confined in a hospital due to an accident for a minimum of three (3) consecutive days and a maximum of ten (10) days

Rescue Line

Free access to 24/7 emergency services including roadside assistance via the Emma by AXA PH app

Campaign Mechanics and General Conditions
View the complete copy of the general conditions and exclusions
Personal Accident Policy
View the complete copy of the policy

Filing a claim

1

Report the accident to AXA within 30 days from occurrence. You can download and fill out the accident claim form here.

2

Submit the claim form along with the complete documentary requirements to customer.service@axa.com.ph or your nearest AXA branch.

3

Expect the approval confirmation via your preferred channel (email or call) within 10 business days after submission.

Claim Requirements

Accidental Death Claim

  • Personal Accident Claim Report Form – duly accomplished and signed
  • Attending Physician Statement or Medical Certificate (original or Certified True Copy/CTC)
  • Police Investigation Report and Statement of Witnesses (original or CTC)
  • Birth Certificate (original or CTC) – insured/victim
  • Death Certificate (NSO certified) – insured/victim
  • Autopsy Report – if available (original or CTC)
  • Marriage Contract (original or NSO certified)
  • Two (2) Government Issued IDs

Permanent Disablement

  • Personal Accident Claim Report Form – duly accomplished and signed
  • Attending Physician Statement or Medical Certificate (original or CTC)
  • Police Investigation Report and State of Witnesses (original or CTC)
  • Birth Certificate (original or CTC)
  • Official Receipts – for additional medical expenses (original copy)
  • Hospital Records – for amputation and operation performed by attending physician
  • Picture of Amputated/Affected Body Part/s of the Victim
  • a. Whole Body
  • b. Close shot of the affected body parts
  • Two (2) Government Issued IDs

Daily In-Hospital Benefit

  • Personal Accident Claim Report Form – duly accomplished and signed
  • Attending Physician Statement or Medical Certificate (original or CTC)
  • Police Investigation Report and State of Witnesses (original or CTC)
  • Official Receipts (OR) – original copy
  • Statement of Account (SOA) issued by the hospital with admission date & discharge date – original copy
  • Two (2) Government Issued IDs

Frequently Asked Questions