Car Insurance – Emma Promo

FAQs

1. What is the Emma for Car Insurance Promo?
   Register now in the Emma by AXA PH app and receive a Php500 Lazada Gift Card! Promo runs from March 1 to April 30, 2021.
   
2. Who are eligible to join the promo?
   Existing AXA Philippines motor insurance policyholders who renewed their motor insurance policy within the promo period for at least one more policy year (2021-2022) and are residing in the Philippines.
   
3. How do I join this promo?
   a. Download the Emma by AXA PH app in Android or iOS.
   b. Register as a General Insurance policyholder. Make sure to register your updated mobile number. This is where the SMS eVoucher will be sent.
   c. Submit your entry details in this link.
   
   Do these within the promo period and receive your Php500 Lazada Gift Card from us!
   
4. How will I get the reward?          
   You will receive the Php500 Lazada Gift Card as an SMS eVoucher from AXA Philippines sent to your provided mobile number within two weeks after the promo period.
   
5. How do I use my Php500 Lazada Gift Card?
   On Lazada Checkout, under Order Summary, enter Gift Card number in the "Enter Voucher Code" and click “Apply”. Note that the Lazada eVoucher code is for one-time use only.
   
6. I have more than one AXA motor insurance policies all eligible for this promo, can I receive the promo reward for all?
   This promo is on a customer level. Only one Php500 Lazada Gift Card will be given to the customer regardless of the number of motor policies that he owns.
   
7. I am already registered to the Emma by AXA PH app as a Life or GI policyholder, can I join this promo?
   Sorry, this promo is open only to eligible motor policies not yet registered to the app.
   
8. I am also a Life insurance policyholder and is already registered to Emma by AXA PH. Can I join this promo?
   Yes, simply download and log in to Emma by AXA PH as a General Insurance customer using your Emma by AXA PH credentials*, update your mobile number in the Emma by AXA PH app and submit your entry details in the online form provided, within the promo period.
   
   *If you haven't logged in Emma by AXA PH recently, you may be asked to nominate a new password.
   
9. I can’t register to Emma by AXA PH, what should I do?
   You may call our Customer Care hotline at (02) 85815-292 for assistance.
   
10. What is Emma by AXA PH?
    The Emma by AXA PH app is your dedicated partner in your journey towards financial wellness. Conveniently file your car insurance claim, view your policy details and get 24/7 free access to emergency services with Rescue Line via the app. Learn more here. 
    

Terms and Conditions

1. The AXA Philippines Emma-Motor Insurance Promo (the “Promotion / Promo”) conducted by AXA Philippines (the “Company”) will happen from March 1, 2021 to April 30, 2021 (the “Promotion Period”) and is open only to in-force AXA Philippines motor insurance policyholders who renewed their expiring motor insurance policy within the Promotion Period for one more policy year (2021-2022) and are residing in the Philippines (the “Participant”).
2. Participants who have successfully registered to the Emma by AXA PH app as a motor insurance policyholder with valid email address and mobile number, and submitted their entry details in the online form provided, within the promo period, will receive Php500 worth of Lazada Gift Card (the “reward”) from the Company.
3. Qualified participants who are also Life policyholders who are already registered to Emma by AXA PH will receive a reward if they download and log in to the Emma by AXA PH app using their Emma by AXA PH credentials, update their mobile number in the app and submit their entry details in the online form provided, within the promo period.
4. The reward will be sent to the qualified participants’ mobile number submitted in the online form within two weeks after the promo period.
5. A participant may only qualify for the promo reward once, regardless of the number of motor insurance policies in-force.
6. All other costs and fees such as but not limited to cash out, cash transfer fees or mobile data fees that may be incurred in relation to the claiming and/or use of the prize shall be solely shouldered by the winner.
7. All unclaimed prizes will be forfeited in favor of AXA.
8. Selling of the prizes through different channels such as but not limited to digital market places, online and social media channels and groups, offline channels is prohibited. If found guilty or in violation, AXA Philippines reserves the right to forfeit the prize.
9. Submission of an entry or posting of the caption constitutes acceptance of the promo rules and a waiver of any and all claims against AXA Philippines related to the promo. By participating, each participant agrees to release and hold free and harmless AXA Philippines, its officers, directors, agents, subsidiaries, from any and all claims, demands, or causes of action of any nature that may arise out of the participation in the promo.
10. AXA Philippines reserves the right to reject entries deemed inappropriate as detailed in our Privacy Policy and promo rules.
11. Any dispute will be subject to the final decision of AXA Philippines.
12. Employees and distributors of AXA Philippines and Charter Ping An Insurance Corporation along with their immediate family members are disqualified from joining the promo.
13. AXA Philippines may change the dates and/or terms of the promo without prior notice. Should the promo be extended, customers who have already received a reward will no longer be qualified for another reward.
14. Subject to applicable laws, AXA Philippines makes no warranties, and hereby disclaims any and all warranties, express or implied, concerning the prize given in connection with this promo.  Without limiting the generality of the foregoing, the prize is provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, and will not be converted to and given in cash.
15. Participants in this promotion (if minor, his/her parent or legal guardian) agree to be bound by the rules, terms and conditions, and mechanics of the Promotion.
16. By participating in this Promotion, the participant authorizes AXA Philippines, including its affiliates, subsidiaries, third parties contacted by AXA Philippines, to use their personal information to evaluate and assess their request.