This service offers 24/7 free access to emergency response

Here’s everything you need to know about Rescue Line!

We’ve come a long way from remembering important emergency hotlines and crossing our fingers that a good samaritan would arrive when we need them. Nowadays, tech has been very instrumental in making our lives easier. Surely you’re familiar with courier services, ride-hailing apps, and delivery apps. But did you know that there’s also an app that offers immediate emergency assistance? Introducing Emma by AXA, your dedicated partner in preparing for life’s uncertainties.

Within the app is a feature called Rescue Line, a round-the-clock access to emergency services that lets you easily access roadside, ambulance, police, or fire assistance with just a few taps.

Here’s a more detailed look at the services offered by Rescue Line:

Roadside assistance
Stranded because of an accident or a mechanical failure? Don’t fret—Rescue Line offers 24/7 access to roadside aid to take care of your immobilized vehicle. This includes towing (which you can easily track while it’s on its way to your location using your smartphone or tablet), crane, change of flat tires, battery boosting, and even emergency fuel delivery.

Ambulance assistance
Bleeding that does not stop, vomiting of blood, and severe abdominal pain, are just a few warning signs of a medical emergency, according to the American College of Emergency Physicians. Getting immediate help for these signs and other medical crises is critical, which is why Rescue Line provides access to 24/7 ambulance assistance. An air ambulance assistance can also be arranged for cases where a ground ambulance does not deem fit. With Rescue Line, you can be assured that you have access to an ambulance in case of medical emergencies.

Police assistance
While it’s important to have your community police station’s number saved on your phone, it’s also advantageous to have 24/7 access to a police station wherever you are and whenever you need it, especially if safety is on the line. Rescue Line easily lets you request for police assistance any time with just a tap—quick, fuss-free, and convenient.

Fire assistance
Fire incidents happen more often than you think. Based on the 2019 data of the Bureau of Fire Protection, these incidents occur on an average of 1,365 times per month and are mostly caused by faulty electrical connections, lighted cigarette butts, and open flames from torches. As much as prevention is key, it also helps to have a reliable fire assistance service ready. With just a tap, Rescue Line promptly coordinates with the fire station nearest you, wherever you are, 24/7.

To ensure that help is immediately sent your way, Rescue Line has dedicated a command center that will help you coordinate with the agencies concerned and will keep you updated until the assistance needed arrives. You can also nominate three emergency contacts who will be immediately notified of your situation through automated SMS in case of an emergency. What’s more, Rescue Line’s free access to emergency services is available for everyone, yes, even if you don’t have a policy with AXA!

This nifty feature on the Emma by AXA app prepares you for the unexpected. To get started, download the EMMA by AXA app, register with a valid email address, and nominate three emergency contacts.

To learn more about Rescue Line, visit AXA's Rescue Line page.

Loading Content...